Returns & Exchanges

At STRATUS, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns and exchanges on all unused equipment. If your purchase doesn't help you reach your goals, we are committed to making it right with a seamless return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the athletic gear you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

• 3.
  Drop Off Package

  Securely pack your items—ensuring all tags are still attached—and drop the parcel off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Our team will inspect the returned gear for quality assurance, and your refund or exchange will be processed within 5-7 business days.